The Business Information Systems & Technology department plays a vital role in the successful operations of NBTC Group entities focusing on aligning IT services with the needs of the business.

BIST ensures uninterrupted connectivity and networking, developing and maintaining security systems and policies in addition to aligning IT services in line with the latest developments in the IT industry. The IT Security Management team ensures effective management of Information Security in all services and service management activities. NBTC is presently running its operations on SAP ERP software. The BIST’s service operations are streamlined with the IT Service Management application wherein the incidents or service requests are recorded.

BIST believe in collaborating effectively with its Partners & Service Providers to meet the fast changing needs of customers in this dynamic environment.